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Exchange Policy | Best Textile Company In World

Best Textile Company In World

At Shree Vinayak Fabric, we strive to ensure our customers are satisfied with their purchases. To facilitate a smooth shopping experience, we have formulated the following exchange policy:

  1. Eligibility for Exchange:
    • Items eligible for exchange must be in their original condition, unused, unwashed, and with all tags intact.
    • Exchanges are only accepted within [insert number] days from the date of purchase.
  2. Exchange Procedure:
    • Customers must provide proof of purchase, such as a receipt or order confirmation email, when requesting an exchange.
    • To initiate an exchange, please contact our customer service team at [insert contact details] to obtain a Return Merchandise Authorization (RMA) number.
    • Once you have received your RMA number, securely package the item(s) you wish to exchange and include the RMA number on the package.
    • Ship the package to the address provided by our customer service team. Please note that customers are responsible for the cost of return shipping.
  3. Exchange Options:
    • Customers can exchange the item(s) for a different size, color, or product of equal or lesser value, subject to availability.
    • If the desired exchange item is of greater value, the customer will be responsible for paying the price difference.
  4. Conditions for Exchange:
    • Exchanges are subject to inspection upon receipt of the returned item(s). We reserve the right to refuse an exchange if the returned item(s) do not meet our eligibility criteria.
    • In cases where the exchanged item(s) are not available, a store credit or refund may be offered at our discretion.
  5. Non-Exchangeable Items:
    • Certain items, such as customized or personalized products, may not be eligible for exchange unless they are defective or damaged upon arrival.
  6. Refund Policy:
    • Please note that our exchange policy primarily focuses on facilitating exchanges. Refunds may be issued in exceptional circumstances and are subject to our discretion.

We aim to provide exceptional customer service and will do our best to accommodate your exchange requests within the framework of our policy. If you have any questions or concerns regarding our exchange policy, please don’t hesitate to contact us.

Email: sales.shreevinayakfab@gmail.com                                                              Phone: 9090919149                                                                                                     Address: 9/2028, Street No. 6, Kailash Nagar, Gandhi Nagar, Delhi- 110031

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